Privacy Policy
Last updated: January 2025
1. Introduction
M.N.SOLID Limited ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting and tax services. This policy complies with the General Data Protection Regulation (GDPR) and Cyprus data protection laws.
2. Data Controller
M.N.SOLID Limited is the data controller for the purposes of data protection law.
Contact Information:
M.N.SOLID Limited
Agias Fylaxeous 46A, 3025, Limassol, Cyprus
Registration No.: HE435231
Phone: 25028866
Email: info@mnsolid.com.cy
3. Information We Collect
3.1 Personal Information
We may collect the following personal information:
- Name and contact details (email, phone number, address)
- Company information and business details
- Financial information necessary for accounting services
- Tax identification numbers and related documentation
- Bank account details for payment processing
- Communication records and correspondence
3.2 Technical Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referral source
- Language preferences
3.3 Cookies and Similar Technologies
We use essential cookies to ensure our website functions properly and remembers your language preferences. We do not use tracking or advertising cookies without your explicit consent. For more information, see our Cookie Policy.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract performance: To provide accounting and tax services
- Legal obligation: To comply with tax, accounting, and regulatory requirements
- Legitimate interests: To improve our services and communicate with clients
- Consent: For marketing communications and non-essential cookies (where applicable)
5. How We Use Your Information
We use your personal information to:
- Provide accounting, bookkeeping, and tax services
- Process payments and manage client accounts
- Comply with legal and regulatory obligations
- Communicate with you about our services
- Improve our website and services
- Respond to inquiries and provide customer support
- Send service-related notifications and updates
6. Information Sharing and Disclosure
We may share your information with:
- Tax authorities: As required by law for tax compliance
- Regulatory bodies: When legally obligated to do so
- Professional advisors: Lawyers, auditors, and other consultants
- Service providers: Third-party vendors who assist with our operations
- Business transfers: In case of merger, acquisition, or sale of assets
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For accounting records, this is typically 7 years after the end of the relevant tax year, in accordance with Cyprus tax law. Website data and communications are retained for 3 years unless deletion is requested earlier.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal obligations)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent
To exercise these rights, contact us at info@example.com. We will respond within 30 days.
10. International Data Transfers
Your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.
11. Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Cyprus Data Protection Commissioner or your local data protection authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
M.N.SOLID Limited
Email: info@mnsolid.com.cy
Phone: 25028866
Address: Agias Fylaxeous 46A, 3025, Limassol, Cyprus
Registration No.: HE435231